Here’s the honest truth…

Our guide on custom BP notification setup was SO jam-packed with knowledge, we had to make some cuts for digestibility’s sake 😅

You being here means you’re a dedicated learner, on a noble quest for knowledge 💪

How AWESOME. We’re celebrating you! And we hope you take a sec to acknowledge yourself too 🎉 🤗

Now, here’s that deep-dive info you came here for…

When you create a custom notification, the first input you’ll see is Override Email Template.

Every custom BP notification can be associated with just 1 template.

When you click into this dropdown, the options you see come from these 2 places:

1️⃣ Legacy Email Templates enabled for the usage of “Business Process Email”.

AND

2️⃣ Notification Templates enabled for “Custom Business Process Notifications”.

If no options are available to select, neither 1 nor 2 above are enabled. Here’s how to change that…